Getting Started - Broadband Services

nbn™ Fibre to the Node services are sold as an “up to” as speeds cannot be guaranteed. This is because the quality of the copper may be affected, or they may be affected by co-existence.   What is Co-existence? If you have a Fibre To The Node ... Read More

The router label on the bottom panel of the router (sometimes at the back of the router) lists the following information MAC Address Serial Number Gateway login details (IP address, username & password) Make/model WiFi network name ... Read More

If you’ve only ever lived in a house or a self-contained unit you may never heard of an MDF. For houses, the connection is generally from the exchange directly to your house.   For apartments, or Multi-Dwelling Unit’s (MDU) it’s a... Read More

There are a few ways you can find the make and model of your gateway: Look on the front, back, sides, or bottom of your router for the manufacturer name and model. ​​   In the example above, the manufacturer’s name is printed in front... Read More

  A mesh network is a network in which devices -- or nodes -- are linked together, branching off other devices or nodes. These networks are set up to efficiently route data between devices and clients. A mesh network will contain a group of devices... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

Nowadays, people rely on home WiFi, especially with the increasing presence of smart devices in homes. Mesh routers provide whole-home coverage by combining multiple routers into one network. However, a major limitation of traditional mesh networks... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More

If you’re already on the nbn but want to switch with us, the good news is, the process is very straightforward, head over to our nbn product page and select the best plan for you.   What to expect? Switching will have a quick turnaround time... Read More