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Using VoIP Services on a Locked Modem

Some Internet Service Providers (ISPs) “lock” the VoIP features of their supplied modems. This means you can’t directly change the VoIP settings inside the modem’s interface. Good news: You can still enjoy VoIP calls by connecting... Read More

How to Set Up Your Eero Modem for SpinTel NBN

If you’ve just signed up with SpinTel NBN and are using an Eero modem router, the good news is that SpinTel supports Dynamic IP (DHCP), which makes setup straightforward. To set up your eero router, you will need to: Download the eero app for... Read More

How to Fix NBN FTTP Dropouts

NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More

Setting Up SpinTel NBN: Will I Need a Username and Password?

Introduction If you’re a SpinTel customer looking for your NBN username and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which... Read More

Setting Up Your SpinTel Ultra WiFi 5G Home Internet Modem

Introducing SpinTel Ultra WiFi 5G Home Internet Modem Key Features 5G Home Modem / Router Connectivity options including Wi-Fi 6 AX6000 Dual 2.5GB Ethernet ports & USB Type C port Both LCD & Web-based menus for configuration and device... Read More

TP-Link HX510 Set Up Guide - Wired

To set up TP-Link HX510 as a regular router, follow the steps below to connect your mesh device. Note: If your house or office already has ethernet cables /ethernet ports, we recommend connecting the Mesh device via this wired connection.   Connect... Read More

Configuring FRITZBox Modem for SpinTel NBN

How do you know if your FRITZ!Box modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

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