1. Connect your nbn™ connection box to the main telephone socket using a gray telephone cable.   2. Connect the black power cord to the black port on the nbn™ box and the other end to the power outlet. 3. Use the Ethernet cable, usually blue... Read More

What is Fibre to the Curb? Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.   An nbn™ FTTC connection is... Read More

NOTE: If your service has been activated just recently, please allow up to 24hrs to stabilize the connection or call us on 1300 303 375 to check your service.   Find out the acceptable speed of your chosen plan through the Key Facts Sheet: NBN... Read More

If you have requested a specific date for your NBN connection, here’s what you need to know to manage your expectations and ensure a smooth setup: 1. Service Class and Infrastructure The date on which your NBN service is connected depends on... Read More

How do you know if your Linksys modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

Normally, when you switch from Wireless broadband to NBN using NL1901ACV modem, we’ll set up everything for you. In case you are setting up the connection on your own, here are the steps on how you can manually configure the modem.   Steps to... Read More

Important: Your modem or router must be fibre-ready for use with the type of nbn technology at your address. If unsure, please check the technical specifications in the manual, on the manufacturer’s website or by calling the modem manufacturer... Read More

Important: If your modem has been purchased from another service provider, you may need to confirm it is not "locked" so it can be used with SpinTel’s NBN service, compatible with the nbn technology at your premises, and that the physical... Read More

What is nbn? The National Broadband Network (NBN) is an Australia-wide internet network being rolled out across the country replacing the old ADSL technology. This upgrade significantly changes how landlines and internet are provided to the users... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More