Overview From July 2026, selected SpinTel NBN plans will have updated monthly pricing. These changes reflect annual wholesale pricing updates from NBN Co and will apply from your first billing cycle on or after 1 July 2026. Â Which NBN plans are... Read More
Broadband Services
Please check first on our network status page for any outage in your area. You can click on the links below to check your area for outages.  - SpinTel Network Status - nbn Network Outages  Once you have confirmed that there are no outages, you... Read More
At SpinTel, we utilise Carrier-Grade NAT (CGNAT) as part of our network infrastructure to help manage the availability of IPv4 addresses in a scalable and secure manner. This industry-standard approach enables us to deliver reliable internet... Read More
Wireless Broadband service This type of service provides high-speed internet and data service delivered through a wireless local area network (WLAN). Image below shows physical setup for this type of service. Â Note: For new customers, make sure to... Read More
Follow these steps to test the speed of your Internet connection. For the most accurate results, an ethernet-connected device is recommended.​During the speed test, please avoid the following as they may affect your test results:a. Using the... Read More
What is nbn? The National Broadband Network (NBN) is an Australia-wide internet network being rolled out across the country replacing the old ADSL technology. This upgrade significantly changes how landlines and internet are provided to the users... Read More
Important: If your modem has been purchased from another service provider, you may need to confirm it is not "locked" so it can be used with SpinTel’s NBN service, compatible with the nbn technology at your premises, and that the physical... Read More
Before you proceed, please check on our network status page for any outage reported in your area. Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service. Â Choose the... Read More
Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More
