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NBN Network Speed from SpinTel

Typical Evening Speed The typical expected experience between 7pm–11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors – see Technical Limitations below... Read More

NBN Phone (VoIP) FAQs

Do I need a phone line for my NBN to work? Previously with ADSL service, customers need to have a phone line so they can get an internet connection. With NBN, the internet is connected first and getting a phone service is optional.   Can I keep my... Read More

Acceptable Use Policy (AUP) for Mobile Services

This AUP defines some possible activities that SpinTel may consider to be a breach of the policy.   Mobile plans with unlimited calls or SMS’s must not be used for commercial use if the commercial use includes any of the following activities: ... Read More

Phone Number Change FAQs

Getting unwanted calls? Or just simply wanted to get your number changed? Here are some questions you might have before doing so.   How much does it cost to get a new number? Service Type Fee Nuisance Call FreePhone (Copper Based) $35Mobile $20VoIP... Read More

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