Connection Guides and Setup Instructions

What is FTTP? Fibre to the Premises (FTTP) is a type of nbn™ connection that uses an optic fibre line that runs to an nbn™ network device (box) that will be installed inside your premise.   Does FTTP need a connection box? For FTTP connection... Read More

1. Connect your nbn™ connection box to the main telephone socket using a gray telephone cable.   2. Connect the black power cord to the black port on the nbn™ box and the other end to the power outlet. 3. Use the Ethernet cable, usually blue... Read More

The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More

Introduction If you’re a SpinTel customer looking for your NBN username and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which... Read More

Important: Your modem or router must be fibre-ready for use with the type of nbn technology at your address. If unsure, please check the technical specifications in the manual, on the manufacturer’s website or by calling the modem manufacturer... Read More

  1. Using your gray telephone cord, connect the main telephone socket to the DSL port on the modem.   2. Connect the black power cord to the black port on the modem and the other end to the power outlet.   3. You can then connect your devices... Read More

What is nbn? The National Broadband Network (NBN) is an Australia-wide internet network being rolled out across the country replacing the old ADSL technology. This upgrade significantly changes how landlines and internet are provided to the users... Read More

Important: If your modem has been purchased from another service provider, you may need to confirm it is not "locked" so it can be used with SpinTel’s NBN service, compatible with the nbn technology at your premises, and that the physical... Read More

Below is the list of modems that SpinTel cannot provide support for, whether for internet or phone service. Modem NBN Type Internet Phone Service (VoIP) D-Link DSL-X1852E All Yes No TP-Link Archer VR1600v All Yes No ... Read More

Introduction When you change your router for your NBN connection, your Wi-Fi network undergoes changes as well. Your new router may offer increased speed, operate on different frequencies, and certainly come with a new SSID (Wi-Fi name). To keep your... Read More