What is the Network Boundary Point (NBP)? The Network Boundary Point (NBP) is where the network provider’s responsibility ends, and beyond that, any issues are the building owner’s responsibility. The NBP’s location depends on... Read More
In rare instances, the nbn™ network may not be fully accessible at a property. This can hinder the completion of the installation appointment, leading to the order being placed on hold status. This scenario is referred to as a ’network... Read More
If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More
Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More
When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More
SpinTel’s mobile plans are powered by Optus and offer high-speed data on your mobile. Learn what’s the available network in your area below. Checking your coverage Simply visit the SpinTel Website and select Coverage, or you can also... Read More
Our mobile, mobile broadband, and wireless broadband plans are powered by the Optus Mobile Network, which covers 98.5% of the Australian population, including capital cities, regional, and rural areas. We provide both 4G and 5G services, depending on... Read More
Unfortunately, port forwarding is not possible using a CGNAT (Carrier-Grade Network Address Translation) IP address. CGNAT is used to conserve IPv4 addresses by sharing a single public IP address among multiple customers. To port forward, you may... Read More
Typical Evening Speed The typical expected experience between 7pm–11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors – see Technical Limitations below... Read More
The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More
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