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NBN Phone (VoIP) FAQs

Do I need a phone line for my NBN to work? Previously with ADSL service, customers need to have a phone line so they can get an internet connection. With NBN, the internet is connected first and getting a phone service is optional.   Can I keep my... Read More

CGNAT and VPN Support at SpinTel

At SpinTel, we utilise Carrier-Grade NAT (CGNAT) as part of our network infrastructure to help manage the availability of IPv4 addresses in a scalable and secure manner. This industry-standard approach enables us to deliver reliable internet... Read More

Understanding Your NBN Connection Date

If you have requested a specific date for your NBN connection, here’s what you need to know to manage your expectations and ensure a smooth setup: 1. Service Class and Infrastructure The date on which your NBN service is connected depends on... Read More

Business Broadband Bundle FAQs

What is BizCare? As each business setup is different, our business customers will receive a priority service, free of charge. After placing your order, someone from our BizCare team will contact you to further discuss your requirements and take you... Read More

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