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<title>Home - All Categories - Broadband Services  - Getting Started - Broadband Services  </title>
<link>https://articles.spintel.net.au/category/broadband-services/getting-started-broadband-services/30/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>https://articles.spintel.net.au/article/using-your-own-modem-with-spintel-nbn.html</guid>
										<title>Using your own modem with SpinTel nbn</title>
										<link>https://articles.spintel.net.au/article/using-your-own-modem-with-spintel-nbn.html</link>
										<description><![CDATA[Bringing a modem from another internet provider Most of the time, you&rsquo;ll be able to use the modem from your previous provider. Otherwise, we&rsquo;d recommend checking with your previous provider for your new SpinTel NBN connection. The modem...]]></description>

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										<guid>https://articles.spintel.net.au/article/troubleshooting-no-wifi-connection.html</guid>
										<title>Troubleshooting No WiFi Connection</title>
										<link>https://articles.spintel.net.au/article/troubleshooting-no-wifi-connection.html</link>
										<description><![CDATA[Troubleshooting WiFi Network for No Connection 1. Check WiFi on Your Device:  Ensure that WiFi is enabled on your device. Some laptops have a switch or button to toggle WiFi on or off. For smartphones and tablets, this switch is located in the â...]]></description>

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										<guid>https://articles.spintel.net.au/article/what-do-ethernet-port-and-ethernet-cable-look-like.html</guid>
										<title>What Do Ethernet Port and Ethernet Cable Look Like?</title>
										<link>https://articles.spintel.net.au/article/what-do-ethernet-port-and-ethernet-cable-look-like.html</link>
										<description><![CDATA[What is an ethernet cable? This is a cable that you use to directly connect your computer or gaming console to the internet router, which gives your device access to a local network or the internet. Â  Although Wi-Fi has become a very common way of...]]></description>

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										<guid>https://articles.spintel.net.au/article/what-is-cgnat.html</guid>
										<title>What is CGNAT?</title>
										<link>https://articles.spintel.net.au/article/what-is-cgnat.html</link>
										<description><![CDATA[Customer-grade Network Address Translation (CGNAT) is a network technology that uses a single public IP address for multiple users on a network. It is primarily used by Internet Service Providers (ISPs) to help manage network resources efficiently...]]></description>

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										<guid>https://articles.spintel.net.au/article/do-you-offer-static-ip.html</guid>
										<title>Do you offer Static IP?</title>
										<link>https://articles.spintel.net.au/article/do-you-offer-static-ip.html</link>
										<description><![CDATA[YES, a Static IP is available on our NBN service upon request.Â   For Business Plan Customers: Switch to a Static IP at no extra cost. For Residential Plan Customers: You can either switch to a business plan for a free Static IP or pay $5 per month...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-do-i-find-my-router-model.html</guid>
										<title>How do I find my router model?</title>
										<link>https://articles.spintel.net.au/article/how-do-i-find-my-router-model.html</link>
										<description><![CDATA[There are a few ways you can find the make and model of your gateway:   Look on the front, back, sides, or bottom of your router for the manufacturer name and model. ââ  Â  In the example above, the manufacturer&rsquo;s name is printed in front...]]></description>

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										<guid>https://articles.spintel.net.au/article/modem-compatibility.html</guid>
										<title>Modem Compatibility</title>
										<link>https://articles.spintel.net.au/article/modem-compatibility.html</link>
										<description><![CDATA[Below are the list of modems we offer and the type of service they can be used:     Modem   NBN   NBN Type   4G Wireless   5G Wireless   Mobile BB     TPLink VX230v   Yes   All   No   No   No     Huawei B628   No   NA   Yes   No   No     Netgear...]]></description>

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										<guid>https://articles.spintel.net.au/article/bridge-taps-on-nbn-connections.html</guid>
										<title>Bridge Taps on NBN Connections</title>
										<link>https://articles.spintel.net.au/article/bridge-taps-on-nbn-connections.html</link>
										<description><![CDATA[FAQs About Bridge Taps What is a Bridge Tap? A bridge tap, also called "star wiring," is a point where a single cable splits into multiple branches to connect additional sockets. This setup enables more locations in your home for plugging in phones...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn-technology-upgrade.html</guid>
										<title>NBN Technology Upgrade</title>
										<link>https://articles.spintel.net.au/article/nbn-technology-upgrade.html</link>
										<description><![CDATA[NBN is offering an upgrade from FTTN/FTTC to FTTP for faster, more reliable internet in select areas. It involves installing new equipment inside and outside your home, with appointments scheduled with NBN-approved technicians. Click here to learn...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn-fibre-to-the-curb-explained-fttc.html</guid>
										<title>nbn Fibre to the Curb explained &#40;FTTC&#41;</title>
										<link>https://articles.spintel.net.au/article/nbn-fibre-to-the-curb-explained-fttc.html</link>
										<description><![CDATA[What is Fibre to the Curb?  Fibre to the Curb is a new access technology that will form part of the nbnâ¢ broadband access network rollout to provide access to broadband services to Australian homes and businesses. Â  An nbnâ¢ FTTC connection is...]]></description>

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										<guid>https://articles.spintel.net.au/article/transfer-my-nbn-to-spintel.html</guid>
										<title>Transfer my NBN to SpinTel</title>
										<link>https://articles.spintel.net.au/article/transfer-my-nbn-to-spintel.html</link>
										<description><![CDATA[How do I transfer my NBN service to SpinTel? If you already have an active nbnâ¢ service and want to switch to SpinTel, the process is quick and simple. Below are the most common questions and answers to guide you through the transfer. Â  Can I keep...]]></description>

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										<guid>https://articles.spintel.net.au/article/what-is-an-mdf.html</guid>
										<title>What is an MDF?</title>
										<link>https://articles.spintel.net.au/article/what-is-an-mdf.html</link>
										<description><![CDATA[If you&rsquo;ve only ever lived in a house or a self-contained unit you may never heard of an MDF. For houses, the connection is generally from the exchange directly to your house. Â  For apartments, or Multi-Dwelling Unit&rsquo;s (MDU) it&rsquo;s a...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-update-netcomm-modem-s-firmware-version.html</guid>
										<title>How to Update Netcomm Modem&#039;s Firmware Version</title>
										<link>https://articles.spintel.net.au/article/how-to-update-netcomm-modem-s-firmware-version.html</link>
										<description><![CDATA[Important Note: Updating firmware without fair knowledge on how it works might damage the modem, for safety, you may call Netcomm support or proceed at your own risk. Â  1. Login to modem Graphic User Interface. Type admin in the username and...]]></description>

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										<guid>https://articles.spintel.net.au/article/easymesh-making-wi-fi-simple.html</guid>
										<title>EasyMesh: Making Wi-Fi Simple</title>
										<link>https://articles.spintel.net.au/article/easymesh-making-wi-fi-simple.html</link>
										<description><![CDATA[Nowadays, people rely on home WiFi, especially with the increasing presence of smart devices in homes. Mesh routers provide whole-home coverage by combining multiple routers into one network. However, a major limitation of traditional mesh networks...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn-hybrid-fibre-coaxial-explained-hfc.html</guid>
										<title>nbn Hybrid Fibre Coaxial explained &#40;HFC&#41;</title>
										<link>https://articles.spintel.net.au/article/nbn-hybrid-fibre-coaxial-explained-hfc.html</link>
										<description><![CDATA[All types of nbnâ¢ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. Â  What is nbnâ¢ Hybrid Fibre Coaxial (HFC)? An nbnâ¢ Hybrid Fibre Coaxial (HFC) connection is used...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn-network-speed-from-spintel.html</guid>
										<title>NBN Network Speed from SpinTel</title>
										<link>https://articles.spintel.net.au/article/nbn-network-speed-from-spintel.html</link>
										<description><![CDATA[Typical Evening Speed The typical expected experience between 7pmâ11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors â see Technical Limitations below...]]></description>

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										<guid>https://articles.spintel.net.au/article/can-i-get-nbn-for-my-granny-flat.html</guid>
										<title>Can I get NBN for my granny flat?</title>
										<link>https://articles.spintel.net.au/article/can-i-get-nbn-for-my-granny-flat.html</link>
										<description><![CDATA[Whether or not you can get an independent NBN connection for your granny flat depends on its address and setup. If Your Granny Flat Has Its Own Address: If your granny flat has a unique, registered address separate from the primary residence, you can...]]></description>

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										<guid>https://articles.spintel.net.au/article/why-speed-test-results-differ-factors-behind-varied-speed-test-results.html</guid>
										<title>Why Speed Test Results Differ: Factors Behind Varied Speed Test Results</title>
										<link>https://articles.spintel.net.au/article/why-speed-test-results-differ-factors-behind-varied-speed-test-results.html</link>
										<description><![CDATA[Introduction: In the digital world, checking your internet speed is common, but have you ever wondered why results differ between different speed test sites? This article breaks down the reasons behind these differences when comparing our site with...]]></description>

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										<guid>https://articles.spintel.net.au/article/byo-hardware-identification-guide.html</guid>
										<title>BYO Hardware Identification Guide</title>
										<link>https://articles.spintel.net.au/article/byo-hardware-identification-guide.html</link>
										<description><![CDATA[The router label on the bottom panel of the router (sometimes at the back of the router) lists the following information   MAC Address   Serial Number   Gateway login details (IP address, username &amp; password)   Make/model   WiFi network name ...]]></description>

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										<guid>https://articles.spintel.net.au/article/getting-started-with-spintel-s-nbn-modem-vx230v.html</guid>
										<title>Getting Started with SpinTel&#039;s NBN Modem - VX230v</title>
										<link>https://articles.spintel.net.au/article/getting-started-with-spintel-s-nbn-modem-vx230v.html</link>
										<description><![CDATA[All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up. Â  At present, SpinTel offers TP Link VX230v modem for nbn service.  Â   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn™-fibre-to-the-node-explained-fttn.html</guid>
										<title>nbn™ Fibre to the Node explained &#40;FTTN&#41;</title>
										<link>https://articles.spintel.net.au/article/nbn™-fibre-to-the-node-explained-fttn.html</link>
										<description><![CDATA[All types of nbnâ¢ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. An nbnâ¢ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and...]]></description>

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										<guid>https://articles.spintel.net.au/article/nbn-technology-change-terms.html</guid>
										<title>nbn technology change - terms</title>
										<link>https://articles.spintel.net.au/article/nbn-technology-change-terms.html</link>
										<description><![CDATA[If you&rsquo;ve elected to upgrade the nbn technology type at your premises, the following terms and conditions will apply;   You agree to cooperate with the requests of nbn technician, which may include finding a suitable position in your home or...]]></description>

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										<guid>https://articles.spintel.net.au/article/mobile-broadband-and-wireless-broadband-compared.html</guid>
										<title>Mobile Broadband and Wireless Broadband Compared</title>
										<link>https://articles.spintel.net.au/article/mobile-broadband-and-wireless-broadband-compared.html</link>
										<description><![CDATA[Home Wireless Broadband and Mobile Broadband are both powered by 4G mobile networks, but there are significant differences between them. Here are some things you need to know Â  Mobile Broadband Mobile Broadband allows you to quickly access the web...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-reset-and-add-tp-link-hx220-mesh-to-your-network.html</guid>
										<title>How to Reset and Add TP-Link HX220 Mesh to Your Network</title>
										<link>https://articles.spintel.net.au/article/how-to-reset-and-add-tp-link-hx220-mesh-to-your-network.html</link>
										<description><![CDATA[If you&rsquo;re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:...]]></description>

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										<guid>https://articles.spintel.net.au/article/network-boundary-point-nbp.html</guid>
										<title>Network Boundary Point &#40;NBP&#41;</title>
										<link>https://articles.spintel.net.au/article/network-boundary-point-nbp.html</link>
										<description><![CDATA[What is the Network Boundary Point (NBP)? The Network Boundary Point (NBP) is where the network provider&rsquo;s responsibility ends, and beyond that, any issues are the building owner&rsquo;s responsibility. Â  The NBP&rsquo;s location depends on...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-do-i-switch-from-adsl-to-nbn.html</guid>
										<title>How do I switch from ADSL to NBN?</title>
										<link>https://articles.spintel.net.au/article/how-do-i-switch-from-adsl-to-nbn.html</link>
										<description><![CDATA[To find out if the NBNCo has rolled out in your area, visit the SpinTel website and enter your address in the search bar. Â   Once confirmed that your area is NBN ready, select the plan that suits your need and click on Buy Now to check out. Enter...]]></description>

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										<guid>https://articles.spintel.net.au/article/what-is-a-mesh-network.html</guid>
										<title>What is a Mesh Network?</title>
										<link>https://articles.spintel.net.au/article/what-is-a-mesh-network.html</link>
										<description><![CDATA[Â   A mesh network is a network in which devices -- or nodes -- are linked together, branching off other devices or nodes. These networks are set up to efficiently route data between devices and clients. A mesh network will contain a group of devices...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-connect-to-wi-fi-a-step-by-step-guide-for-windows-and-macos.html</guid>
										<title>How to Connect to Wi-Fi: A Step-by-Step Guide for Windows and macOS</title>
										<link>https://articles.spintel.net.au/article/how-to-connect-to-wi-fi-a-step-by-step-guide-for-windows-and-macos.html</link>
										<description><![CDATA[Key Information:  Your Wi-Fi network name and password are typically located on the bottom of your router or in the user&rsquo;s manual. To connect to Wi-Fi, click on the icon resembling a wireframe globe in the taskbar. Then, select your wireless...]]></description>

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										<guid>https://articles.spintel.net.au/article/co-existence-on-fttn-connections.html</guid>
										<title>Co-existence on FTTN Connections</title>
										<link>https://articles.spintel.net.au/article/co-existence-on-fttn-connections.html</link>
										<description><![CDATA[nbnâ¢ Fibre to the Node services are sold as an âup toâ as speeds cannot be guaranteed. This is because the quality of the copper may be affected, or they may be affected by co-existence. Â  What is Co-existence? If you have a Fibre To The Node ...]]></description>

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										<guid>https://articles.spintel.net.au/article/is-the-optus-5g-modem-router-compatible-with-4g.html</guid>
										<title>Is the Optus 5G Modem Router Compatible with 4G?</title>
										<link>https://articles.spintel.net.au/article/is-the-optus-5g-modem-router-compatible-with-4g.html</link>
										<description><![CDATA[Is the Optus 5G Modem Router Compatible with 4G? Yes, the Optus 5G modem router supports both 5G and 4G networks. As you may know, SpinTel&#039;s wireless and mobile broadband services run on the Optus network. If you&#039;re considering SpinTel&#039...]]></description>

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										<guid>https://articles.spintel.net.au/article/can-you-use-two-nbn-sockets-in-your-home-what-you-need-to-know.html</guid>
										<title>Can You Use Two NBN Sockets in Your Home? What You Need to Know</title>
										<link>https://articles.spintel.net.au/article/can-you-use-two-nbn-sockets-in-your-home-what-you-need-to-know.html</link>
										<description><![CDATA[If you&rsquo;re setting up NBN (National Broadband Network) in Australia, you might be wondering whether it&rsquo;s possible to use two wall sockets for internet activation. The short answer is: it depends on what you mean by âuseâ, and...]]></description>

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										<guid>https://articles.spintel.net.au/article/upgrading-from-4g-to-5g-wireless-broadband.html</guid>
										<title>Upgrading from 4G to 5G Wireless Broadband</title>
										<link>https://articles.spintel.net.au/article/upgrading-from-4g-to-5g-wireless-broadband.html</link>
										<description><![CDATA[Making the jump from 4G to 5G wireless broadband isn&rsquo;t just about faster speeds&mdash;it&rsquo;s a major upgrade in connectivity, reliability, and capacity. Whether you&rsquo;re streaming ultra-high-definition content, gaming online with near...]]></description>

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										<guid>https://articles.spintel.net.au/article/wi-fi-generations-and-frequencies-explained.html</guid>
										<title>Wi-Fi Generations and Frequencies Explained</title>
										<link>https://articles.spintel.net.au/article/wi-fi-generations-and-frequencies-explained.html</link>
										<description><![CDATA[Wi-Fi technology has evolved over time to deliver faster speeds, lower latency, and better performance for multiple devices. These improvements are grouped into Wi-Fi generations, also known as Wi-Fi series. Each generation may support different...]]></description>

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