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How do I switch from ADSL to NBN?

To find out if the NBNCo has rolled out in your area, visit the SpinTel website and enter your address in the search bar.   Once confirmed that your area is NBN ready, select the plan that suits your need and click on Buy Now to check out. Enter... Read More

Upgrading from 4G to 5G Wireless Broadband

Making the jump from 4G to 5G wireless broadband isn’t just about faster speeds—it’s a major upgrade in connectivity, reliability, and capacity. Whether you’re streaming ultra-high-definition content, gaming online with near... Read More

How to Set Up Your Eero Modem for SpinTel NBN

If you’ve just signed up with SpinTel NBN and are using an Eero modem router, the good news is that SpinTel supports Dynamic IP (DHCP), which makes setup straightforward. To set up your eero router, you will need to: Download the eero app for... Read More

Is the Optus 5G Modem Router Compatible with 4G?

Is the Optus 5G Modem Router Compatible with 4G? Yes, the Optus 5G modem router supports both 5G and 4G networks. As you may know, SpinTel's wireless and mobile broadband services run on the Optus network. If you're considering SpinTel'... Read More

How to Reactivate a Disconnected Service

If you previously requested cancellation of your service and now wish to have it reactivated, depending on how long ago the service was disconnected and the account status, we may be able to assist. Important: Your account must have no outstanding... Read More

How to Enable or Disable Voicemail for Your Home Phone Service

You can easily manage your voicemail settings through My Account. Just follow these steps: 1. Go to spintel.net.au. 2. Click on Customers, then select My Account and log in.   3. Once logged in, click Manage Service for the home phone service... Read More

How to Troubleshoot Access Issues with the SpinTel App

Having trouble accessing the SpinTel app? Whether you’re experiencing log-in issues, app crashes, or connectivity problems, it can be frustrating. Fortunately, many of these problems can be resolved with some simple troubleshooting steps. In... Read More

How to Enable Mobile Hotspots on Android and iOS

In today’s connected world, mobile hotspots are incredibly useful, allowing you to share your mobile data connection with other devices. Whether you need to connect your laptop, tablet, or a friend’s phone to the internet, turning your... Read More

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