Follow the steps below to register to use My Account if you're a new customer. When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More
Getting Started
Find Your Account Number in Different Ways Option 1: Through the My Account Portal You can view your account number by logging into the My Account portal. It will be displayed on the dashboard once you're logged in. Forgotten your username... Read More
In many homes, especially those built or renovated before the 2000s, you may encounter old telephone sockets. These sockets, like the 600-series installed by Telecom/Telstra since the 1960s, are easily recognisable by their distinct design. These... Read More
Once you’ve received your SIM card, simply login to the activation page, enter your My Account credentials and provide your existing provider details to begin the transfer process. Transferring a Postpaid service We will require your... Read More
SpinTel prides itself on listening to its customers to continually improve its service. Here are five ways we’re making it easier for you: You can now track Orders, Deliveries and Returns here. Easily find out what NBN service is... Read More
The SpinTel Refer-a-Friend program allows existing customers to receive up to $5 recurring Credit for referring friends and family to open new accounts with SpinTel. Terms and Conditions: 1. To refer friends to SpinTel under this program, you must be... Read More
SpinTel strives for excellence in all facets of customer service. Sometimes things do not go as planned. It may be that you don’t agree with your bill or perhaps the representative you spoke with did not address your concern correctly. Whatever... Read More
Secure calling is a phone feature that encrypts voice data for added security. This feature is no longer offered by SpinTel. Read More
