The SpinTel Refer-a-Friend program allows existing customers to receive up to $5 recurring Credit for referring friends and family to open new accounts with SpinTel. Terms and Conditions: 1. To refer friends to SpinTel under this program, you must be... Read More

An eSIM is exactly what it sounds like: an electronic or embedded SIM. There are no physical SIM cards involved, and no physical swapping over is required. Instead of a physical card, SIM technology is built right into your phone. You can download a... Read More

As the internet continues to grow, so does the need for more IP addresses. That’s where IPv6 comes in — the next generation of Internet Protocol designed to replace IPv4. In this article, we’ll explain what IPv6 is, how it works,... Read More

1. Connect your device to the modem. You can use Wi-Fi or one of the 3 LAN ports on the bottom of your modem.         2. Open a web browser and enter https://192.168.1.254 into the address bar. 3. Log in using the default username and the... Read More

Introduction All 1300 numbers are ‘virtual numbers’ in that they get routed to a real number or answering point. When you get a 1300 number, you can choose to route the calls to either your landline or mobile number. Most 1300 numbers... Read More

In this article, we’ll show you how to change your WiFi network name and password. You can find the default Wi-Fi network name and password printed on the sticker on the bottom of your modem, or on the card you received packaged with your modem... Read More

This guide will walk you through running a ping test and traceroute using PingPlotter 5 Free, a third-party application available on Windows, macOS, and iOS. If you’re using an Android device, you’ll need to run these tests on a desktop... Read More

At SpinTel, we utilise Carrier-Grade NAT (CGNAT) as part of our network infrastructure to help manage the availability of IPv4 addresses in a scalable and secure manner. This industry-standard approach enables us to deliver reliable internet... Read More

What is an AVC ID and Why Do You Need It?   The AVC ID (Access Virtual Circuit ID) is a unique identifier for your NBN connection. It’s used to locate and manage your specific service on the NBN network. You may need your AVC ID when you'... Read More

When you sign up with SpinTel, you’ll receive an email to activate your online account via My Account, our self-service portal. This email contains a unique activation link, which is valid for 7 days. If you don’t use the link within this... Read More