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<title>Home - All Categories - Getting Started  </title>
<link>https://articles.spintel.net.au/category/getting-started/1/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>https://articles.spintel.net.au/article/1300-numbers-faq.html</guid>
										<title>1300 numbers FAQ</title>
										<link>https://articles.spintel.net.au/article/1300-numbers-faq.html</link>
										<description><![CDATA[Introduction All 1300 numbers are &lsquo;virtual numbers&rsquo; in that they get routed to a real number or answering point. When you get a 1300 number, you can choose to route the calls to either your landline or mobile number. Most 1300 numbers...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-long-does-it-take-to-activate-your-sim-card.html</guid>
										<title>How Long Does It Take to Activate Your SIM Card?</title>
										<link>https://articles.spintel.net.au/article/how-long-does-it-take-to-activate-your-sim-card.html</link>
										<description><![CDATA[New Number: Activating a new number is straightforward and usually completes within 5-15 minutes. Transferring a Number: Activation for transferring a number can take anywhere from 5 minutes to 24 business hours. During this time, we recommend...]]></description>

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										<guid>https://articles.spintel.net.au/article/where-do-i-find-my-account-number.html</guid>
										<title>Where do I find my account number?</title>
										<link>https://articles.spintel.net.au/article/where-do-i-find-my-account-number.html</link>
										<description><![CDATA[Find Your Account Number in Different Ways Option 1: Through the My Account Portal You can view yourÂ account number by logging into the My Account portal. It will be displayed on the dashboard once you&#039;re logged in.  Â  Forgotten your username...]]></description>

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										<guid>https://articles.spintel.net.au/article/fttp-connection-box-installation-guidelines.html</guid>
										<title>FTTP Connection Box Installation Guidelines</title>
										<link>https://articles.spintel.net.au/article/fttp-connection-box-installation-guidelines.html</link>
										<description><![CDATA[This guide offers essential information about the installation of the FTTP connection box. Key Considerations:  An approved nbn technician will discuss and obtain your consent regarding the placement of the nbn connection box before installation. It...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-fix-captcha-not-showing-step-by-step.html</guid>
										<title>How to Fix CAPTCHA Not Showing &#40;Step-by-Step&#41;</title>
										<link>https://articles.spintel.net.au/article/how-to-fix-captcha-not-showing-step-by-step.html</link>
										<description><![CDATA[It&rsquo;s relatively common for CAPTCHA to fail to appear due to browser cache or cookies, extensions that block scripts, disabled JavaScript, outdated browsers, or network/VPN restrictions. The steps below walk you from the quickest fixes to deeper...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-register-for-my-account.html</guid>
										<title>How to Register for My Account</title>
										<link>https://articles.spintel.net.au/article/how-to-register-for-my-account.html</link>
										<description><![CDATA[Follow the steps below to register to use My Account if you&#039;re a new customer. When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your...]]></description>

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										<guid>https://articles.spintel.net.au/article/ordering-a-new-spintel-service.html</guid>
										<title>Ordering a new SpinTel service</title>
										<link>https://articles.spintel.net.au/article/ordering-a-new-spintel-service.html</link>
										<description><![CDATA[Joining SpinTel is a straightforward process, and you have several options to choose from:  Ordering Online: Visit our website and follow the simple steps to sign up for our services. Chatting with Us: Click on the chat icon in the lower right corner...]]></description>

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										<guid>https://articles.spintel.net.au/article/general-faqs.html</guid>
										<title>General FAQs</title>
										<link>https://articles.spintel.net.au/article/general-faqs.html</link>
										<description><![CDATA[How do I check my usages? If you want to check your usage, you can access this by logging into the My Account section on our website. Â  What is My Account, and what else can I do there? My Account is SpinTel&rsquo;s online portal where you can: Â   ...]]></description>

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										<guid>https://articles.spintel.net.au/article/familiarising-yourself-with-old-telephone-sockets.html</guid>
										<title>Familiarising Yourself with Old Telephone Sockets</title>
										<link>https://articles.spintel.net.au/article/familiarising-yourself-with-old-telephone-sockets.html</link>
										<description><![CDATA[In many homes, especially those built or renovated before the 2000s, you may encounter old telephone sockets. These sockets, like the 600-series installed by Telecom/Telstra since the 1960s, are easily recognisable by their distinct design. These...]]></description>

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										<guid>https://articles.spintel.net.au/article/complaints-and-feedback.html</guid>
										<title>Complaints and feedback</title>
										<link>https://articles.spintel.net.au/article/complaints-and-feedback.html</link>
										<description><![CDATA[SpinTel strives for excellence in all facets of customer service. Sometimes things do not go as planned. It may be that you don&rsquo;t agree with your bill or perhaps the representative you spoke with did not address your concern correctly. Whatever...]]></description>

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										<guid>https://articles.spintel.net.au/article/tips-when-transferring-a-mobile-number-to-spintel.html</guid>
										<title>Tips When Transferring a mobile number to SpinTel</title>
										<link>https://articles.spintel.net.au/article/tips-when-transferring-a-mobile-number-to-spintel.html</link>
										<description><![CDATA[Once you&rsquo;ve received your SIM card, simply login to the activation page, enter your My Account credentials and provide your existing provider details to begin the transfer process. Â  Transferring a Postpaid service   We will require your...]]></description>

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										<guid>https://articles.spintel.net.au/article/refer-a-friend-t-c.html</guid>
										<title>Refer A Friend T&amp;C</title>
										<link>https://articles.spintel.net.au/article/refer-a-friend-t-c.html</link>
										<description><![CDATA[The SpinTel Refer-a-Friend program allows existing customers to receive up to $5 recurring Credit for referring friends and family to open new accounts with SpinTel. Terms and Conditions: 1. To refer friends to SpinTel under this program, you must be...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-much-does-it-cost-to-order-a-spintel-service.html</guid>
										<title>How much does it cost to order a SpinTel service?</title>
										<link>https://articles.spintel.net.au/article/how-much-does-it-cost-to-order-a-spintel-service.html</link>
										<description><![CDATA[Costs vary from service to service. Finding any upfront costs is as simple as selecting the service plan and the hardware you want to order, and looking at the plan summary: Â   Â  For NBN, a New Development Charge may apply. We will ask you to...]]></description>

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										<guid>https://articles.spintel.net.au/article/enhance-your-business-communication-with-1300-and-1800-numbers.html</guid>
										<title>Enhance Your Business Communication with 1300 and 1800 Numbers</title>
										<link>https://articles.spintel.net.au/article/enhance-your-business-communication-with-1300-and-1800-numbers.html</link>
										<description><![CDATA[Boost your business&rsquo;s accessibility and professional image with 1300 and 1800 numbers. These numbers provide a centralized point of contact for your customers, making it easier for them to reach you. Here&rsquo;s a detailed look at the flexible...]]></description>

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										<guid>https://articles.spintel.net.au/article/getting-started.html</guid>
										<title>Getting started</title>
										<link>https://articles.spintel.net.au/article/getting-started.html</link>
										<description><![CDATA[SpinTel prides itself on listening to its customers to continually improve its service. Here are five ways we&rsquo;re making it easier for you: Â    You can now track Orders, Deliveries and Returns here.   Easily find out what NBN service is...]]></description>

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										<guid>https://articles.spintel.net.au/article/does-spintel-have-secure-calling.html</guid>
										<title>Does SpinTel have Secure Calling?</title>
										<link>https://articles.spintel.net.au/article/does-spintel-have-secure-calling.html</link>
										<description><![CDATA[Secure calling is a phone feature that encrypts voice data for added security.   This feature is no longer offered by SpinTel.  ]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-reschedule-an-appointment-via-my-account.html</guid>
										<title>How to Reschedule an Appointment via My Account</title>
										<link>https://articles.spintel.net.au/article/how-to-reschedule-an-appointment-via-my-account.html</link>
										<description><![CDATA[You can reschedule your appointment online through My Account. Follow the instructions below depending on the type of appointment. Â  Rescheduling an Installation Appointment 1. Go toÂ https://www.spintel.net.au/my-account/login and log in using your...]]></description>

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