Forgotten your username or password? You can easily retrieve them.  Visit spintel.net.au Click on My Account on the top right. Click on either Username or Password  Retrieve username You can also access the direct link to retrieve... Read More

1. Visit spintel.net.au 2. Login to webmail by selecting Customers and then Webmail. 3. Enter your username and password then click on Login. Note: Your My Account and webmail share the same credentials. Changing your My Account password will also... Read More

Note: Your My Account password is also your Webmail password. So, any changes to your My Account username/password will be reflected in your Webmail credentials. A guide on how to reset password for webmail access 1. Visit spintel.net.au 2. Select... Read More

Follow the steps below to register to use My Account if you're a new customer.   When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More

Find your account number:   1. In the My Account portal The Account number can be seen in My Account.   Forgotten your username or password? Check this article on how to reset.   2. In the Order Confirmation email Soon after you order a new... Read More

This guide will help you set up your Telstra Smart Gen (Arcadyan) modem with a PPPoE (Point-to-Point Protocol over Ethernet) connection for your SpinTel service. Step 1: Gather Your PPPoE Credentials To connect your modem, you’ll need your... Read More

This guide will help you set up your Sagemcom modem with a PPPoE (Point-to-Point Protocol over Ethernet) connection for your SpinTel service. Step 1: Gather Your PPPoE Credentials To connect your modem, you’ll need your PPPoE username and... Read More

Overview: Recent updates to the Nokia Fastmile 5G Gateway 3.2 have disabled the signal indicators, affecting users’ ability to view signal strength directly on the device. This guide provides instructions to verify signal strength via the modem... Read More

Introduction If you’re a SpinTel customer looking for your NBN login and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which does... Read More

1. Connect your device to the modem. You can use Wi-Fi or one of the 3 LAN ports on the bottom of your modem.         2. Open a web browser and enter https://192.168.1.254 into the address bar. 3. Log in using the default username and the... Read More