Where do I find my account number?
Estimated Reading Time: 1 MinutesFind your account number:
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1. In the My Account portal
The Account number can be seen in My Account.
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Forgotten your username or password? Check this article on how to reset.
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2. In the Order Confirmation email
Soon after you order a new SpinTel service, you’ll receive a confirmation email and SMS.
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Check the SMS from SpinTel, the content should look like this "Thanks! Order #xxxxxx was received for account #xxxxxx. Please see your email information on tracking your order and activating your account".
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Check your email; the email subject of the order confirmation email will be "We’ve received your order #xxxxx for account #xxxxxx"
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The account number and other order details will also be in the content of the email.
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