Where do I find my account number?
Estimated Reading Time: 1 MinutesFind Your Account Number in Different Ways
Option 1: Through the My Account Portal
You can view your account number by logging into the My Account portal. It will be displayed on the dashboard once you're logged in.
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Forgotten your username or password? Check this article on how to reset.
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Option 2: Through the Order Confirmation email
Soon after you order a new SpinTel service, you’ll receive a confirmation email and SMS.
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Check the SMS from SpinTel, the content should look like this "Thanks! Order #xxxxxx was received for account #xxxxxx. Please see your email information on tracking your order and activating your account".
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Check your email; the email subject of the order confirmation email will be "We’ve received your order #xxxxx for account #xxxxxx"
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The account number and other order details will also be in the content of the email.
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Option 3: Through Your Bill
Your account number is listed on your monthly bill.
You can find it in one of two ways:
- Via email: Look for an email with the subject line "SpinTel Monthly Bill – (Your Account Number)."
- On the bill itself: If you have a copy of your bill, go to the first page and scroll down to the Account Summary section. Your account number will be listed there along with other key details.
