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NBN Network Speed from SpinTel

Typical Evening Speed The typical expected experience between 7pm–11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors – see Technical Limitations below... Read More

nbn Fibre to the Curb explained (FTTC)

What is Fibre to the Curb? Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.   An nbn™ FTTC connection is... Read More

Replacement Modem FAQs

What is a Replacement modem?  A replacement modem will be used to determine if the existing modem is faulty. The modem is pre-configured and is plug and play for NBN, WBB and ADSL service. The retail cost of the modem + postage will be added to... Read More

Setting up your home phone on your BYO modem

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Home Phone Settings Different modem manufacturers may use different titles for the following... Read More

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