Secure calling is a phone feature that encrypts voice data for added security. This feature is no longer offered by SpinTel. Read More

To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More

From your mobile handset dial * * 61 * 3 2 1 * * [Number of Seconds] # Note: The number of seconds must be in a multiple of 5 (e.g. 5, 10, 15, 20) with a maximum of 30 seconds.​ 2.  Once you click the dial button you will hear a confirmation... Read More

To ENABLE voicemail, please follow the steps below:   1. Visit spintel.net.au   2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, click on Manage Service on the mobile service you want to enable the feature Â... Read More

SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

Make sure service has a signal bar. If not, please click here to rectify the issue. Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3. On the dashboard, click Manage service on the Mobile service you want to add a Data Block. 4. Scroll down to Service Management, then select Purchase a... Read More

Symptoms Hearing any of the following while making a call: buzzing, crackling, static, screeching, or popping. You may hear line noise when lifting the phone handset, even if not on a call. While on a call, voices may be distorted or... Read More

Below are the features offered by SpinTel which can be activated online and/or via a phone handset or softphone (if you are using one). ​ Call Waiting Allows you to put an incoming call on hold while you answer another incoming call. The ’on... Read More