In this article, we’ll show you how to change your WiFi network name and password. You can find the default Wi-Fi network name and password printed on the sticker on the bottom of your modem, or on the card you received packaged with your modem... Read More

Note: Your My Account password is also your Webmail password. So, any changes to your My Account username/password will be reflected in your Webmail credentials. A guide on how to reset password for webmail access 1. Visit spintel.net.au 2. Select... Read More

Forgotten your username or password? You can easily retrieve them.  Visit spintel.net.au Click on My Account on the top right. Click on either Username or Password  Retrieve username You can also access the direct link to retrieve... Read More

When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More

Follow the steps below to register to use My Account if you're a new customer.   When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More

Any changes you have made to the settings on your modem, including Wi-Fi network name and password will revert to their default when you reset it.   Manage your WiFi settings by tapping the Main WiFi icon on the screen or through online access, see... Read More

1. Connect your device to the modem. You can use Wi-Fi or one of the 3 LAN ports on the bottom of your modem.         2. Open a web browser and enter https://192.168.1.254 into the address bar. 3. Log in using the default username and the... Read More

1. Visit spintel.net.au 2. Login to webmail by selecting Customers and then Webmail. 3. Enter your username and password then click on Login. Note: Your My Account and webmail share the same credentials. Changing your My Account password will also... Read More

How do I check my usages? If you want to check your usage, you can access this by logging into the My Account section on our website.   What is My Account, and what else can I do there? My Account is SpinTel’s online portal where you can:   ... Read More

Overview: Recent updates to the Nokia Fastmile 5G Gateway 3.2 have disabled the signal indicators, affecting users’ ability to view signal strength directly on the device. This guide provides instructions to verify signal strength via the modem... Read More