Secure calling is a phone feature that encrypts voice data for added security. This feature is no longer offered by SpinTel. Read More

Managing your mobile service features, such as calls, SMS, or voicemail, is quick and easy through My Account. You can enable or disable specific features to suit your preferences. Important Note: Disabling a mobile service feature will restrict its... Read More

Below are the features offered by SpinTel which can be activated online and/or via a phone handset or softphone (if you are using one). ​ Call Waiting Allows you to put an incoming call on hold while you answer another incoming call. The ’on... Read More

What is call waiting/call holding? Call waiting is a feature on your mobile phone wherein you will be notified of incoming calls (through beep or series of tones) while in another call. This feature allows you to place the existing call on hold and... Read More

1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More

Introduction The TP-Link VB433v is a high-performance BE7200 Dual-Band Wi-Fi 7 VDSL Modem Router designed for homes and businesses requiring fast, reliable internet connectivity. Combining an advanced VDSL modem, Wi-Fi 7 technology, VoIP support, and... Read More

Does my mobile plan include 3-way or conference calling? Currently, 3-way (conference) calling is not included in our mobile plans. This means you won’t be able to merge multiple calls together to speak with two or more people at the same time... Read More

SpinTel’s My Account portal provides a range of diagnostic tools that allow customers to check their internet connection and perform self-service tests. These features help identify and resolve connectivity issues without the need to contact... Read More

Some Internet Service Providers (ISPs) “lock” the VoIP features of their supplied modems. This means you can’t directly change the VoIP settings inside the modem’s interface. Good news: You can still enjoy VoIP calls by connecting... Read More

Is the Optus 5G Modem Router Compatible with 4G? Yes, the Optus 5G modem router supports both 5G and 4G networks. As you may know, SpinTel's wireless and mobile broadband services run on the Optus network. If you're considering SpinTel'... Read More