Setting up your FTTP connection
Estimated Reading Time: 2 MinutesWhat is FTTP?
Fibre to the Premises (FTTP) is a type of nbnâ„¢ connection that uses an optic fibre line that runs to an nbnâ„¢ network device (box) that will be installed inside your premise.
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Does FTTP need a connection box?
For FTTP connection type, there are 2 boxes that will be installed on your premise.
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Nbn utility box (or the PCD - Premise Connection Device), which is installed outside your premise
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Nbn connection box (or the NCD - NBN Connection Device), which is installed inside your premise
Do I need a router/modem for FTTP?
As shown in the first illustration, this type of nbn connection requires a compatible router with a WAN or Internet port that will plug into the nbnâ„¢ connection box. You can use an existing router/modem (BYO), or you can purchase a modem/router from us.
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How Do I set up FTTP NBN connection?
First, locate your nbnâ„¢ connection box as shown in the image and follow the steps below to set up your FTTP service:
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1. Connect the black power cord to the black port on the nbnâ„¢ box and the other end to the power outlet.
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After a few minutes, you should notice the POWER and OPTICAL lights on the front of the NTD turn solid green.
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2. Use the Ethernet cable, usually blue or yellow, and connect the UNID port of the nbnâ„¢ box to the WAN port of the modem.
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The active UNI-D port would have been sent to you via email and SMS – in many cases, this is usually UNI-D 1.
Note: Some modems would label the WAN port as "Internet"
3. Connect your devices to one of the LAN ports to access the internet.
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4. Plug your modem into the power supply. Allow for a few minutes for the modem to go online.
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For wireless connection, please use the wireless security card for the Wi-Fi network name and the password which can be found inside the modem box. You can also find it on the sticker at the base of the modem.
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Can I upgrade my nbn service to FTTP?
Contact us at 1300 303 375 to check if your address is eligible to have a service upgrade. Also, read nbn technology upgrade.