Your mobile should automatically acquire the APN settings required upon activation, but if you need to manually adjust the internet settings this guide will show you how.   I have an iPhone, how do I setup mobile internet?  1. Tap Settings >... Read More

Use the settings below to configure your SpinTel email account in your preferred email application. Choose Your Account Type During setup, your email application may ask you to choose between IMAP and POP. IMAP (Recommended) stores your emails on the... Read More

A SIM card is an essential component of a mobile phone that stores important information such as your phone number, contacts, and other data.   Whether you’re troubleshooting a problem or simply need to know your SIM card number, these steps... Read More

How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

What is a default gateway? In most local networks, the default gateway is the Wi-fi router. It allows you to reach servers and devices outside of your network.   What is a default gateway address? Your default gateway address will usually be your... Read More

1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More

Performing a factory reset can often resolve connectivity issues. Please follow the steps below to reset your modem to its factory settings.   Important: A factory reset will remove all current settings, including your Wi-Fi name and password,... Read More

To enable or disable your voicemail, follow these steps: 1. Visit spintel.net.au 2. Click Customers and select My Account to log in to your online account.   3. Once logged in, click Manage Service for the mobile service you want to update.   4.... Read More

For the SpinTel Internet connection, you must manually configure the Access Point Name (APN) settings on your NETGEAR AC810. Follow these instructions to manually configure APN settings.    Press and release the Power button to restart your... Read More

Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   For Netcomm NL1901 Login to modem gateway settings at http://192.168.20.1 and set it up under Advance Setup >... Read More