There are a lot of modem/router brands out there. We have listed some commonly used modems in Australia, in case you want to access your modem gateway to make some changes to your modem.   Commonly Used Modems The modem gateway by default is... Read More

What is a default gateway? In most local networks, the default gateway is the Wi-fi router. It allows you to reach servers and devices outside of your network.   What is a default gateway address? Your default gateway address will usually be your... Read More

Symptom Devices are able to connect to the WiFi network but unable to access any website. Things to check first Confirm if able to connect using a wired connection. Confirm all devices are unable to connect to the Wifi network. If you are... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Different modem manufacturers may use different titles for the below. Please check with us... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Home Phone Settings Different modem manufacturers may use different titles for the following... Read More

To get connected via your Netgear modem, you’ll need to log into your modem gateway. Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.   Logging into your modem To access modem... Read More

If you want to change modem settings, you need to establish a connection to the router web interface.   To access the modem gateway enter http://Optus.AC800S in the address bar of a web browser. Enter your password, then Sign In. The default... Read More

Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   For Netcomm NL1901 Login to modem gateway settings at http://192.168.20.1 and set it up under Advance Setup >... Read More

  1. Look for the nbn™ box as shown in the image above. 2. Connect the black power cord to the black port on the nbn™ box and the other end to the power outlet. 3. Use the Ethernet cable, usually blue or yellow, and connect the UNI-D port of... Read More

How do you know if your Billion modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More