What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and... Read More
Mobile Services
To enable or disable your voicemail, follow these steps: 1. Visit spintel.net.au 2. Click Customers and select My Account to log in to your online account.  3. Once logged in, click Manage Service for the mobile service you want to update.  4.... Read More
How do you activate international calling? For mobile services, international calling can be enabled through My Account. Click here to go through the steps. For landline phone services, call us at 1300 303 375 for assistance. Â How much will it cost... Read More
What is call waiting/call holding? Call waiting is a feature on your mobile phone wherein you will be notified of incoming calls (through beep or series of tones) while in another call. This feature allows you to place the existing call on hold and... Read More
Yes, however, you have to check first whether it is tied to a specific network or whether it is unlocked before you commit to using our service. Â What does it mean if a phone is locked? If a cell phone is locked, it means that the phone can only be... Read More
See this article for a guide in making an international call. Otherwise, check the details below for more tips when you encounter an error. Â Make sure International calling feature has been enabled (For VoIP services, contact us to enable) If... Read More
Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how: Â For Android Phones 1. Head into your... Read More
Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.​  For Android (Samsung Galaxy S7) Go to Settings and click on Data Usage 2. Click on Mobile... Read More
What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network. Â What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More
A SIM card is an essential component of a mobile phone that stores important information such as your phone number, contacts, and other data. Â Whether you’re troubleshooting a problem or simply need to know your SIM card number, these steps... Read More
