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<title>Home - All Categories - Mobile Services  </title>
<link>https://articles.spintel.net.au/category/mobile-services/5/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>https://articles.spintel.net.au/article/how-to-get-the-sim-card-number-from-your-phone-settings.html</guid>
										<title>How to Get the SIM Card Number From Your Phone Settings</title>
										<link>https://articles.spintel.net.au/article/how-to-get-the-sim-card-number-from-your-phone-settings.html</link>
										<description><![CDATA[A SIM card is an essential component of a mobile phone that stores important information such as your phone number, contacts, and other data. Â  Whether you&rsquo;re troubleshooting a problem or simply need to know your SIM card number, these steps...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-make-an-international-call-from-australia.html</guid>
										<title>How to make an International Call from Australia?</title>
										<link>https://articles.spintel.net.au/article/how-to-make-an-international-call-from-australia.html</link>
										<description><![CDATA[How do you activate international calling? For mobile services, international calling can be enabled through My Account. Click here to go through the steps. For landline phone services, call us at 1300 303 375 for assistance. Â  How much will it cost...]]></description>

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										<guid>https://articles.spintel.net.au/article/spintel-s-mobile-plans.html</guid>
										<title>SpinTel&#039;s mobile plans</title>
										<link>https://articles.spintel.net.au/article/spintel-s-mobile-plans.html</link>
										<description><![CDATA[What type of mobile service does SpinTel offer? SpinTel&rsquo;s mobile service is postpaid. This means you&rsquo;ll be billed monthly based on your selected plan and any additional usage, with no need to recharge manually. Â  Are there lock-in...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-fix-mms-problems.html</guid>
										<title>How to Fix MMS Problems</title>
										<link>https://articles.spintel.net.au/article/how-to-fix-mms-problems.html</link>
										<description><![CDATA[What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network. Â  What is the difference between SMS and MMS? Short Message Service (SMS) is a...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-change-the-billing-cycle-date-in-the-data-usage-settings-on-your-phone.html</guid>
										<title>How to Change the Billing Cycle Date in the Data Usage Settings on your Phone</title>
										<link>https://articles.spintel.net.au/article/how-to-change-the-billing-cycle-date-in-the-data-usage-settings-on-your-phone.html</link>
										<description><![CDATA[SpinTel&rsquo;s mobile billing cycle starts on the 1st of the month. To align the usage that reflects on your phone, follow the steps below. Note: On the set date, the data count is reset to 0. Â  For Android Phones 1. Tap on Settings  2. Click on...]]></description>

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										<guid>https://articles.spintel.net.au/article/switch-your-mobile-phone-number-to-spintel.html</guid>
										<title>Switch your mobile phone number to SpinTel</title>
										<link>https://articles.spintel.net.au/article/switch-your-mobile-phone-number-to-spintel.html</link>
										<description><![CDATA[In this article, we&rsquo;ll go through what you need to do to transfer your mobile phone number to SpinTel from another carrier. Â  Before you switch You&rsquo;ll need to make sure of the following:   You must be the account holder with your current...]]></description>

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										<guid>https://articles.spintel.net.au/article/usage-warnings.html</guid>
										<title>Usage Warnings</title>
										<link>https://articles.spintel.net.au/article/usage-warnings.html</link>
										<description><![CDATA[Usage Warnings and Alerts SpinTel helps you stay on top of your usage by sending timely alerts for shaped and excess data plans throughout your billing cycle. Â  Usage Notifications If you&#039;re on a capped plan, you will receive alerts when your...]]></description>

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										<guid>https://articles.spintel.net.au/article/spintel-mobile-network-and-coverage.html</guid>
										<title>SpinTel mobile network and coverage</title>
										<link>https://articles.spintel.net.au/article/spintel-mobile-network-and-coverage.html</link>
										<description><![CDATA[SpinTel&rsquo;s mobile plans are powered by Optus and offer high-speed data on your mobile. Learn what&rsquo;s the available network in your area below. Â  Checking your coverage Simply visit the SpinTel Website and select Coverage, or you can also...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-manage-missed-call-service-on-your-mobile.html</guid>
										<title>How to Manage Missed Call Service on your Mobile</title>
										<link>https://articles.spintel.net.au/article/how-to-manage-missed-call-service-on-your-mobile.html</link>
										<description><![CDATA[What is Missed Call Service? The &rsquo;Missed Call Service&rsquo; is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller&rsquo;s message, whenever you&rsquo;re unable to answer your mobile. Â ...]]></description>

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										<guid>https://articles.spintel.net.au/article/call-waiting-feature-on-a-mobile-service.html</guid>
										<title>Call Waiting Feature on a Mobile Service</title>
										<link>https://articles.spintel.net.au/article/call-waiting-feature-on-a-mobile-service.html</link>
										<description><![CDATA[What is call waiting/call holding? Call waiting is a feature on your mobile phone wherein you will be notified of incoming calls (through beep or series of tones) while in another call. This feature allows you to place the existing call on hold and...]]></description>

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										<guid>https://articles.spintel.net.au/article/no-signal-or-phone-not-working.html</guid>
										<title>No signal or phone not working</title>
										<link>https://articles.spintel.net.au/article/no-signal-or-phone-not-working.html</link>
										<description><![CDATA[1. Make sure the service is still active. What to do if the service has been:  Suspended due to non payment: Please process manual payment via website, My Account or SpinTel IVR and update payment details to avoid issue in the future. Reboot the...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-enable-or-disable-voicemail-for-your-mobile-service.html</guid>
										<title>How to Enable or Disable Voicemail for Your Mobile Service</title>
										<link>https://articles.spintel.net.au/article/how-to-enable-or-disable-voicemail-for-your-mobile-service.html</link>
										<description><![CDATA[To enable or disable your voicemail, follow these steps: 1. Visit spintel.net.au 2. Click Customers and select My Account to log in to your online account.  Â  3. Once logged in, clickÂ Manage Service for the mobile service you want to update.  Â  4....]]></description>

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										<guid>https://articles.spintel.net.au/article/what-sim-sizes-are-available.html</guid>
										<title>What SIM sizes are available?</title>
										<link>https://articles.spintel.net.au/article/what-sim-sizes-are-available.html</link>
										<description><![CDATA[Â  What&rsquo;s a SIM card? SIM stands for Subscriber Identity Module. The SIM is a tiny plastic card with an integrated chip. When you insert it into your device, the SIM card allows the network to identify your device. Â  What are the different SIM...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-extend-ring-time-before-calls-divert-mobile-service.html</guid>
										<title>How to Extend Ring Time Before Calls Divert - Mobile Service</title>
										<link>https://articles.spintel.net.au/article/how-to-extend-ring-time-before-calls-divert-mobile-service.html</link>
										<description><![CDATA[To increase/decrease the ring time before an incoming mobile call diverts to voicemail or another number, follow these steps: Change Ring Time (Divert to Another Number) Dial: **61*Number*XX# â Press Call  Replace Number with the forwarding number ...]]></description>

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										<guid>https://articles.spintel.net.au/article/can-i-use-the-spintel-sim-on-my-current-phone.html</guid>
										<title>Can I use the SpinTel SIM on my current phone?</title>
										<link>https://articles.spintel.net.au/article/can-i-use-the-spintel-sim-on-my-current-phone.html</link>
										<description><![CDATA[Yes, however, you have to check first whether it is tied to a specific network or whether it is unlocked before you commit to using our service. Â  What does it mean if a phone is locked? If a cell phone is locked, it means that the phone can only be...]]></description>

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										<guid>https://articles.spintel.net.au/article/tips-on-how-to-control-limit-mobile-data-usage-on-your-phone.html</guid>
										<title>Tips on How to Control &amp; Limit Mobile Data Usage on your Phone</title>
										<link>https://articles.spintel.net.au/article/tips-on-how-to-control-limit-mobile-data-usage-on-your-phone.html</link>
										<description><![CDATA[Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here&rsquo;s how: Â  For Android Phones 1. Head into your...]]></description>

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										<guid>https://articles.spintel.net.au/article/have-signal-bars-but-cannot-make-receive-calls.html</guid>
										<title>Have signal bars but cannot make/receive calls?</title>
										<link>https://articles.spintel.net.au/article/have-signal-bars-but-cannot-make-receive-calls.html</link>
										<description><![CDATA[  Make sure the SIM used to the device is the registered SpinTel SIM on your account.Â â   Make sure the mobile plan includes calls. If you are trying to call international numbers/premium numbers, you will need to activate this feature requires...]]></description>

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										<guid>https://articles.spintel.net.au/article/internet-settings.html</guid>
										<title>Internet settings</title>
										<link>https://articles.spintel.net.au/article/internet-settings.html</link>
										<description><![CDATA[Your mobile should automatically acquire the APN settings required upon activation, but if you need to manually adjust the internet settings this guide will show you how. Â  I have an iPhone, how do I setup mobile internet? Â 1. Tap Settings &gt;...]]></description>

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										<guid>https://articles.spintel.net.au/article/mobile-data-isn-t-working.html</guid>
										<title>Mobile data isn&#039;t working</title>
										<link>https://articles.spintel.net.au/article/mobile-data-isn-t-working.html</link>
										<description><![CDATA[  Make sure service has a signal bar. If not, please click here to rectify the issue.   Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-retrieve-voicemail-from-another-mobile-phone.html</guid>
										<title>How to retrieve Voicemail from another mobile phone?</title>
										<link>https://articles.spintel.net.au/article/how-to-retrieve-voicemail-from-another-mobile-phone.html</link>
										<description><![CDATA[To access your voicemail from another Mobile Phone in Australia   Dial 0411 000 321   If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX)   Enter your PIN (Note: If you have forgotten your voicemail password,...]]></description>

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										<guid>https://articles.spintel.net.au/article/international-calls-not-working.html</guid>
										<title>International Calls not Working</title>
										<link>https://articles.spintel.net.au/article/international-calls-not-working.html</link>
										<description><![CDATA[See this article for a guide in making an international call. Otherwise, check the details below for more tips when you encounter an error. Â    Make sure International calling feature has been enabled (For VoIP services, contact us to enable)   If...]]></description>

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										<guid>https://articles.spintel.net.au/article/unable-to-send-or-receive-sms.html</guid>
										<title>Unable to send or receive SMS</title>
										<link>https://articles.spintel.net.au/article/unable-to-send-or-receive-sms.html</link>
										<description><![CDATA[  Make sure the SIM is the registered SpinTel SIM on your account.   Make sure your phone is getting a signal.Â    Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account ...]]></description>

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										<guid>https://articles.spintel.net.au/article/checking-app-usage-on-your-mobile-phone.html</guid>
										<title>Checking App Usage on Your Mobile Phone</title>
										<link>https://articles.spintel.net.au/article/checking-app-usage-on-your-mobile-phone.html</link>
										<description><![CDATA[Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.â Â  For Android (Samsung Galaxy S7)   Go to Settings and click on Data Usage    2. Click on Mobile...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-check-for-mobile-outage-specifically-unplanned-outage.html</guid>
										<title>How to Check for Mobile Outage, Specifically Unplanned Outage</title>
										<link>https://articles.spintel.net.au/article/how-to-check-for-mobile-outage-specifically-unplanned-outage.html</link>
										<description><![CDATA[Mobile outages can be frustrating, especially when you rely on your phone for work or staying in touch with friends and family. While some outages are planned and announced in advance, others are unplanned and can happen unexpectedly. Step 1: Check...]]></description>

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										<guid>https://articles.spintel.net.au/article/sharing-data-allocation-across-mobile-services.html</guid>
										<title>Sharing Data Allocation Across Mobile Services</title>
										<link>https://articles.spintel.net.au/article/sharing-data-allocation-across-mobile-services.html</link>
										<description><![CDATA[What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and...]]></description>

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