Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3. On the dashboard, click Manage service on the Mobile service you want to add a Data Block. 4. Scroll down to Service Management, then select Purchase a... Read More

Managing your mobile service features, such as calls, SMS, or voicemail, is quick and easy through My Account. You can enable or disable specific features to suit your preferences. Important Note: Disabling a mobile service feature will restrict its... Read More

What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network.   What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More

Premium number is a 1900 or 1902 number that has a ’tariff’ attached and you will be charged the amount set for this service. These tariffs can be ’timed’ (per minute), or they can be ’fixed’ (per call) We don... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What You Need To... Read More

To ENABLE voicemail, please follow the steps below:   1. Visit spintel.net.au   2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, click on Manage Service on the mobile service you want to enable the feature Â... Read More

An eSIM is exactly what it sounds like: an electronic or embedded SIM. There are no physical SIM cards involved, and no physical swapping over is required. Instead of a physical card, SIM technology is built right into your phone. You can download a... Read More

Make sure service has a signal bar. If not, please click here to rectify the issue. Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for... Read More

1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More