A SIM card is an essential component of a mobile phone that stores important information such as your phone number, contacts, and other data.   Whether you’re troubleshooting a problem or simply need to know your SIM card number, these steps... Read More

SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

Log in to the router interface by typing 192.168.20.1 on a browser. Once in, you will be prompted for admin access. Use "admin" for both username and password.     You will then be brought to the main page. On the left-hand panel, click on ... Read More

This article will guide you on how to configure your home phone using a Netcomm modem for the following scenarios: configuring BYO Netcomm modem with SpinTel (click here if your modem uses a different firmware version) configuring SpinTel... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Different modem manufacturers may use different titles for the below. Please check with us... Read More

Preparation: Only after you have Internet access on this router, you can set up your VOIP function successfully.   When your home phone service is activated – we will send you an email with the username and password required to set up the phone... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Home Phone Settings Different modem manufacturers may use different titles for the following... Read More

What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network.   What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More

These are the settings that you need to set up your Home Phone service using your own modem. The setup on each device varies so some items might not be applicable. If you’re using a SpinTel provided modem you won’t need to configure the... Read More

A phone number may still be retrievable if it’s within 6 months from the disconnection date. Phone numbers that have been disconnected for some time may be allocated to another line.   Please call us on 1300 303 375 or click the chat icon... Read More