Switch your mobile phone number to SpinTel

In this article, we’ll go through what you need to do to transfer your mobile phone number to SpinTel from another carrier.

Before you switch

You’ll need to make sure of the following:

You must be the account holder with your current service provider
Your number is currently active
You have access to the current mobile number
Check with your current provider about early termination fees

Note: SpinTel is not liable for any fees or charges incurred by your previous service provider.

How to transfer your number

When you activate a mobile service with SpinTel, we’ll ask you if you’d like to keep an existing mobile number.

To protect our customers from unauthorised transfers/ports, an additional identity verification process is in place.

You’ll receive a once-off verification code via SMS to the mobile number you wish to transfer over. You’ll then need to provide the code back to us before we go ahead with the transfer.

You can follow a step by step guide here.

Note: Once your number has switched over to SpinTel, your current service will be disconnected.

How long will it take?

Generally, the transfer can take 15 minutes to 24 hours to complete. During the transfer, you can continue to use your current provider's SIM. Once it stops working, you can start using the SpinTel SIM card.