Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.​   For Android (Samsung Galaxy S7) Go to Settings and click on Data Usage 2. Click on Mobile... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

We're happy to announce the first release of our mobile app.   In our app, you can: Monitor your current service usage Receive important alerts about your account or services Quickly access the full features of My Account Chat online... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What is International... Read More

SpinTel’s mobile billing cycle starts on the 1st of the month. To align the usage that reflects on your phone, follow the steps below. Note: On the set date, the data count is reset to 0.   For Android Phones 1. Tap on Settings 2. Click on... Read More

Usage Warnings and Alerts SpinTel helps you stay on top of your usage by sending timely alerts for shaped and excess data plans throughout your billing cycle.   Usage Notifications If you're on a capped plan, you will receive alerts when your... Read More

Understanding Mobile Data Usage Your mobile plan includes a monthly data allowance that refreshes at the start of each billing cycle. You can monitor your usage through My Account to help avoid unexpected charges and ensure your plan meets your needs... Read More

Receiving and understanding a bill can sometimes be overwhelming, especially when multiple charges, dates, and terms are involved. This guide will help you navigate through your bill with ease, using an example statement from SpinTel to illustrate... Read More

If a mobile service is being used by someone under 18 years of age, the service must be registered under an adult account holder (18 years or older). This ensures the service can be activated, managed, and supported in accordance with our account... Read More

Q: What is the new WhistleOut mobile deal? The WhistleOut exclusive mobile deal gives new sign-ups access to the plan at $25/month for the first 6 months, then $35/month ongoing. The plan includes 100GB of data per month, capped once the limit is... Read More