International Calls not Working
Estimated Reading Time: 1 MinutesSee this article for a guide in making an international call. Otherwise, check the details below for more tips when you encounter an error.
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Make sure International calling feature has been enabled (For VoIP services, contact us to enable)
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If the international number you wish to call starts with a 0 (zero), you must drop this digit when dialing the number. The 0 (zero) is a so called "trunk code" used for domestic calls within many countries.
Here’s a list of trunk codes for all countries. An exception to the Trunk Code rule explained above is Italy, where geographic area codes start with zero.
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You may visit this website to check how to dial internationally from Australia to any countries.
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Check out the calling rate per minute on our international call rates support page, or select the type of service you are using, then click International tab.
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