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How to Fix MMS Problems

What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network.   What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More

MMS settings

MMS settings on your mobile phone.  1. Go to Settings and select Mobile Networks   2. Select Access Point Names and Edit existing APN. Otherwise, click Add to add new APN with the settings below.   3. Enter the details provided below:     Read More

Fixing FTTN/B Dropouts: Troubleshooting Guide

This guide is for customers using FTTN (Fibre to the Node) or FTTB (Fibre to the Building) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You... Read More

Fixing Fixed Wireless Dropouts: Troubleshooting Guide

This guide is for customers using Fixed Wireless (FW) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You Might Notice Internet disconnects... Read More

Fixing FTTC Dropouts: Fibre to the Curb Troubleshooting Guide

This guide is for customers using FTTC (Fibre to the Curb) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You Might Notice Internet disconnects... Read More

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