What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network.   What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More

As of 28 October 2024, the 3G network in Australia has been shut down to make room for newer technologies like 4G and 5G. This change affects SpinTel customers with mobile devices that relied on 3G, as they are no longer supported. In this article,... Read More

What is Missed Call Service? The ’Missed Call Service’ is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller’s message, whenever you’re unable to answer your mobile.  ... Read More

It’s relatively common for CAPTCHA to fail to appear due to browser cache or cookies, extensions that block scripts, disabled JavaScript, outdated browsers, or network/VPN restrictions. The steps below walk you from the quickest fixes to deeper... Read More

As the internet continues to grow, so does the need for more IP addresses. That’s where IPv6 comes in — the next generation of Internet Protocol designed to replace IPv4. In this article, we’ll explain what IPv6 is, how it works,... Read More

NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More

Follow these steps to test the speed of your Internet connection. For the most accurate results, an ethernet-connected device is recommended.​During the speed test, please avoid the following as they may affect your test results:a. Using the... Read More

Why is my internet not working despite being connected? There are a lot of reasons why your device may show a “No internet connection” error despite being connected to Wi-Fi. Best to check if this happens to other devices too, otherwise, check... Read More

Explore our detailed guide on common eSIM installation errors and issues, complete with effective solutions to resolve them. Explore the details below. QR Code not showing If the QR code isn’t visible or doesn’t download... Read More

NOTE: If this is the first time you are trying to use the connection, please contact us by clicking the chat icon below or call 1300 303 375 to verify that your NBN service has been activated.   Here are the few things we have to check before... Read More