THINGS TO CHECK Internet Connection (Wi-Fi or mobile data) Compatible Device For iPhone 14 models designed exclusively for eSIM use, activation can be performed without a Wi-Fi network) Activated mobile plan for your eSIM Updated iOS... Read More
SIM Cards and Activations
Important: Before Activation Ensure you have your SpinTel SIM with you. For eSIM users, you will receive an email with a QR code after activation. Follow the instructions below before installing your eSIM. Â Steps on How to Activate Your SIM Card... Read More
We’ve compiled a list of possible questions you might have about getting a replacement SIM along with their corresponding answers below. Â How much does it cost to get a new SIM card? Getting a replacement SIM card is free; however, postage... Read More
What are the differences between a SIM PIN and a Device PIN? A SIM PIN protects the SIM card from unauthorised use, requiring entry when the device is powered on or the SIM is used in another device and can be reset with a PUK code from the carrier.... Read More
Looking to switch from a physical SIM to an eSIM? Whether you’re getting a new phone or replacing a lost or stolen SIM, you can easily request a SIM replacement through My Account. Follow these steps to order your new SIM: Log in to My... Read More
Important: Before starting the activation process, please make sure you have the old SIM card with you. Your old number should still be active to complete the process below: Â 1. Visit spintel.net.au 2. Select Customers and then SIM Activation. Â ... Read More
Explore our detailed guide on common eSIM installation errors and issues, complete with effective solutions to resolve them. Explore the details below. QR Code not showing If the QR code isn’t visible or doesn’t download... Read More
A common cause of an unsuccessful mobile phone number transfer is entering incorrect account details during the activation process, meaning they don’t match those registered with your old provider.  Start by contacting your old provider to... Read More
A SIM card is an essential component of a mobile phone that stores important information such as your phone number, contacts, and other data. Â Whether you’re troubleshooting a problem or simply need to know your SIM card number, these steps... Read More
In this article you will learn: What is a SIM card? What are the different SIM card sizes? SIM Card Size ChartDefinition of each size: Mini/Standard Micro Nano How do I know what SIM card size I need? Â What’s a SIM card?... Read More
