Mobile outages can be frustrating, especially when you rely on your phone for work or staying in touch with friends and family. While some outages are planned and announced in advance, others are unplanned and can happen unexpectedly. Step 1: Check... Read More
Mobile Services
Make sure the SIM is the registered SpinTel SIM on your account. Make sure your phone is getting a signal. Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account ... Read More
Make sure the SIM used to the device is the registered SpinTel SIM on your account. ​ Make sure the mobile plan includes calls. If you are trying to call international numbers/premium numbers, you will need to activate this feature requires... Read More
To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More
Your mobile should automatically acquire the APN settings required upon activation, but if you need to manually adjust the internet settings this guide will show you how. Â I have an iPhone, how do I setup mobile internet? Â 1. Tap Settings >... Read More
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