To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More

Steps on how to enable or disable Home Phone voicemail through My Account You can easily manage your voicemail settings through My Account. Just follow these steps: 1. Go to spintel.net.au. 2. Click My Account and log in with your username and... Read More

To increase/decrease the ring time before an incoming mobile call diverts to voicemail or another number, follow these steps: Change Ring Time (Divert to Another Number) Dial: **61*Number*XX# → Press Call Replace Number with the forwarding number ... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What is International... Read More

Your phone service allows you to make calls using your nbn internet service just like the old copper lines. Manage your usage and keep your phone features working for your needs.   Checking your Usage 1. Login to My Account.   2. Once logged in,... Read More

What is Missed Call Service? The ’Missed Call Service’ is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller’s message, whenever you’re unable to answer your mobile.  ... Read More

If you want to change modem settings, you need to establish a connection to the router web interface.   To access the modem gateway enter http://Optus.AC800S in the address bar of a web browser. Enter your password, then Sign In. The default... Read More

Why is my internet not working despite being connected? There are a lot of reasons why your device may show a “No internet connection” error despite being connected to Wi-Fi. Best to check if this happens to other devices too, otherwise, check... Read More

There are a lot of modem/router brands out there. We have listed some commonly used modems in Australia, in case you want to access your modem gateway to make some changes to your modem.   Commonly Used Modems The modem gateway by default is... Read More

Sometimes you may find that certain websites won’t load while others work normally. This guide will help you diagnose and resolve issues when specific websites are not accessible on the SpinTel network. Step 1: Check if the Website is Online ... Read More