1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login   2.. Once logged in, go to Billing and select Billing Notifications     3. Select the preferred billing notification and click Update Bill... Read More

How do I purchase hardware through My Account? To purchase hardware such as modems, mesh units, or IP phones and add them to your existing account, you can place an order through My Account by following the steps below. 1. On your My Account page,... Read More

To pay your bill through My Account, follow these simple steps: 1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login 2. Once logged in, navigate to the "Billing" section at the top of the page and... Read More

Payment extension is an option that allows customers to adjust their due date within the approved timeframe. This helps avoid late payment fees by arranging the extension in advance—either to prevent failed payment attempts or to allow extra... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.     3. From the top of the page, click on My Account, then select ’Personal Details’   4. Scroll down to Billing address and click Change   ... Read More

Follow the steps below to register to use My Account if you're a new customer. When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More

Find Your Account Number in Different Ways Option 1: Through the My Account Portal You can view your account number by logging into the My Account portal. It will be displayed on the dashboard once you're logged in.   Forgotten your username... Read More

You can reschedule your appointment online through My Account. Follow the instructions below depending on the type of appointment.   Rescheduling an Installation Appointment 1. Go to https://www.spintel.net.au/my-account/login and log in using your... Read More

When we send your bill via email before the due date, it includes a secure download link so you can view and save your statement. Sometimes, other users find that this link no longer works when they try to open it. This article explains why that... Read More

SpinTel’s My Account portal provides a range of diagnostic tools that allow customers to check their internet connection and perform self-service tests. These features help identify and resolve connectivity issues without the need to contact... Read More