1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login   2.. Once logged in, go to Billing and select Billing Notifications     3. Select the preferred billing notification and click Update Bill... Read More

For New Customers Upon activation of your service, we will issue your first bill, which will include a pro-rata service charge covering the period from activation until the end of that billing cycle, as well as any applicable hardware or connection... Read More

Pro-Rata The first time you are billed for a service we will apply a pro-rata charge to align you with the closest billing period. The first bill will be generated once the service has been activated and will show a pro-rata service charge, and any... Read More

SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

SpinTel bills are paid automatically on their due date through direct debit. If you wish to make a manual payment, you will need the following information: Account Number Bill Number Payment Amount Card or Banking Details   How Do You... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.     3. From the top of the page, click on My Account, then select ’Personal Details’   4. Scroll down to Billing address and click Change   ... Read More

Here’s a rundown of typical enquiries about paying a bill, along with our responses: Do I still have to call every month to pay my bill? No, the amount owed will automatically be debited from your nominated account or card on its due date. I... Read More

1. Visit spintel.net.au 2. Login to My Account by clicking Customers and then My Account on the top right. 3. Once logged in, go to Billing and scroll down to Bill history. There, you will see your list of bills and the amount due per month. You can... Read More

To manually make a payment or to initiate an advance payment, you can conveniently do so online without needing to access your My Account (just have your account number and bill number ready). Note: SpinTel accepts PayPal for manual payments,... Read More

How do you know if your Billion modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More