SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.​   For Android (Samsung Galaxy S7) Go to Settings and click on Data Usage 2. Click on Mobile... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What You Need To... Read More

Sick of receiving so many usage notifications? You can disable them by following these steps: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3.  Once logged in, select the relevant service on the... Read More

Prior to making use of the service, new customers are required to activate their SIM card online through either our activation page or by scanning the QR code provided at the bottom of the letter we dispatched. Check out the video below on how to set... Read More

What is WiFi calling? WiFi Calling allows you to make and receive calls, MMS and SMS over a WiFi network.   How does WiFi calling work? When Wi-Fi calling is enabled, your phone will automatically identify the strongest network available. This means... Read More

How to Enable Call forward on your Home Phone: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, the dashboard displays the summary of your services and their usage. Click Manage... Read More

Your phone service allows you to make calls using your nbn internet service just like the old copper lines. Manage your usage and keep your phone features working for your needs.   Checking your Usage 1. Login to My Account.   2. Once logged in,... Read More

Before using the service, new customers need to activate their SIM card online. This can be done through our activation page or by scanning the QR code at the bottom of the letter we sent. Watch the video below for a step-by-step guide on setting up... Read More