Important: Your modem or router must be fibre-ready for use with the type of nbn technology at your address. If unsure, please check the technical specifications in the manual, on the manufacturer's website or by calling the modem manufacturer for assistance.
Common Third Party modem and its Configuration
Note: The interface in each article differs depending on the type of hardware version per device.
If setup fails, you may try the following:
- Call the modem manufacturer for assistance with modem service compatibility and setup.
- Try to contact our technical support team
Note: Due to the wide variety of modem we might be limited in supporting BYO modem.