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Annive Federicos

Annive Federicos

Hardship Request, Suspensions, Disconnections

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Financial Hardship Request SpinTel’s Payment Assistance Policy aims to aid customers facing financial challenges, ensuring continued access to telecommunications services. Eligible customers can request assistance via various channels... Read More

Checking your bill

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1. Visit spintel.net.au 2. Login to My Account by clicking Customers and then My Account on the top right. 3. Once logged in, go to Billing and scroll down to Bill history. There, you will see your list of bills and the amount due per month. You can... Read More

How to Track Your Order with Spintel

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Introduction If you have recently placed an order with Spintel, you may be wondering how to track its progress. This article will guide you through the process of checking the status of your order, understanding the different order statuses, and... Read More

How to Sign Up for an eSIM with SpinTel

All SpinTel mobile plans are compatible with eSIM. If you’d like to use one instead of a physical SIM, please make sure your device supports eSIM before placing an order. For new accounts, please prepare a valid ID. Steps to order an eSIM: 1.... Read More

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