Important: Your modem or router must be fibre-ready for use with the type of nbn technology at your address. If unsure, please check the technical specifications in the manual, on the manufacturer’s website or by calling the modem manufacturer for assistance.
Click on the manufacturer to view the configuration guide per model and its compatibility with NBN.
Note: The interface in each article per model differs depending on the type of hardware version per device.
⚠️If your modem has any existing profiles configured, make sure to delete them to avoid double authentication or connection issues. You can usually find these profiles in your modem’s settings under sections like ‘Internet Settings,’ ‘WAN Setup,’ or ‘PPP Connections.’
To configure your modem, log in following the manufacturer's instructions. Look for options like 'Automatic Setup,' 'Setup Wizard,' or 'Internet Options,' then enter the necessary information based on your NBN connection type. Allow 10–15 minutes for the modem to go online.
WAN connection type setting - VDSL2
WAN Service type setting: IPOE/Dynamic/DHCP/Automatic IP
VLAN ID: Disabled/None
if other settings are presented, accept default values
WAN connection type setting - ethernet
WAN Service type setting: IPOE/Dynamic/DHCP/Automatic IP
VLAN ID: Disabled/None
if other settings are presented, accept default values
Article ID: 142
Created: April 3, 2024
Last Updated: June 10, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/common-modem-configuration.html