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Configuring Tenda Modem for SpinTel NBN

Estimated Reading Time: 2 Minutes

How do you know if your Tenda modem is compatible with nbn?

There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise.

1. DSL port - often grey in colour, uses RJ11 cable. This is the same as the old telephone cable you would use to plug your home phone into the wall socket.

DSL port location

2. WAN port - Also known as the internet port that uses RJ-45 Ethernet cable to connect your Tenda modem to the nbn connection device.

WAN port location

Some modems have both of these ports, and some only have one. To identify which port is required for your nbn type of service, check the table below.

 

NBN type

Modem connection type

Authentication

Port Required

Fibre to the Premise

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fixed Wireless

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Hybrid Fibre Coaxial

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fibre to the Curb

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fibre to the Node

VDSL Modem required

IPOE/Dynamic/DHCP/Automatic IP

DSL

Fibre to the Basement

VDSL Modem required

IPOE/Dynamic/DHCP/Automatic IP

DSL

 

How Do You Set up Your Tenda Modem?

1. If there is no NBN Connection Box installed, connect the DSL port on the back of your Tenda modem to your phone wall socket using a phone cable.

2. If there is an NBN Connection Box installed, connect to the WAN/Internet port on the back of your modem to your NBN Connection Box.

3. Connect any of the LAN ports on the back of your modem to your PC (optional)

4. Plug the NBN connection box, if there’s any, to the power socket

5. Connect the power port on the back of your modem to your power socket.

 

How Do You Log Into Your Tenda Modem?

To access the modem interface, please make sure your device is connected to your Tenda modem through a wired or wireless connection.

1. Start a browser on the computer and enter tendawifi.com in the address bar to access the web UI.

If the IP address does not work, please check the label attached to the back of the modem/router. Else, check your router’s IP address. For instructions, click here.

tendawifi in address bar

 

2. Enter your password and click Login.

If it is your first time using it, you may click Start Now.

 

login page

 

How Do You Configure Your Tenda Modem?

  1. From the navigation panel, click Internet Settings
  2. Select Normal on ISP Type
  3. Select Dynamic IP on Internet Connection Type
  4. Then click Connect to update the settings.

internet settings page

 

Wait 3-5 minutes for the modem to go online. It will show Connected once online.

network status page

Then test the service. Reboot the modem if needed.

Configuring Tenda Modem for SpinTel NBN