Introduction This article provides a step-by-step guide on how to add a mobile service to an existing account. By following these simple steps, customers can easily add a mobile service to their existing account without any hassle.   How to Add a... Read More

How to Join SpinTel Joining SpinTel is simple and can be done through any of the options below: 1. Online Sign-UpVisit our website and follow the step-by-step instructions to sign up for your chosen service. 2. Live Chat SupportClick the chat icon in... Read More

All SpinTel mobile plans are compatible with eSIM. If you’d like to use one instead of a physical SIM, please make sure your device supports eSIM before placing an order. For new accounts, an upfront payment for the monthly plan you choose may... Read More

How do I purchase hardware through My Account? To purchase hardware such as modems, mesh units, or IP phones and add them to your existing account, you can place an order through My Account by following the steps below. 1. On your My Account page,... Read More

To find out if the NBNCo has rolled out in your area, visit the SpinTel website and enter your address in the search bar.   Once confirmed that your area is NBN ready, select the plan that suits your need and click on Buy Now to check out. Enter... Read More

The Account Holder holds the responsibility and capability to manage the list of authorised users associated with the account. This includes the ability to add new users when necessary and to remove existing users if they are no longer connected with... Read More

Follow the steps below to register to use My Account if you're a new customer. When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More

You can personalise and organise your services in the My Account Portal by adding service nicknames or creating service groups. This helps you easily identify and manage multiple services. How to Access Service Name and Group Settings 1. Log in to... Read More

Changing service ownership is done in two parts by the existing owner and the new owner. Here are the necessary steps required from each party in the service ownership transfer process. Note: A $29 change of ownership fee will apply for this request.... Read More

Once you’ve received your SIM card, simply login to the activation page, enter your My Account credentials and provide your existing provider details to begin the transfer process.   Transferring a Postpaid service We will require your... Read More