Porting your phone number to a new service provider can be a smooth process, but you might wonder how to confirm that everything has gone through correctly. If you’ve recently ported your number to Spintel and want to verify that the porting... Read More
NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More
The Account Holder holds the responsibility and capability to manage the list of authorised users associated with the account. This includes the ability to add new users when necessary and to remove existing users if they are no longer connected with... Read More
Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More
Below is the list of modems that SpinTel cannot provide support for, whether for internet or phone service. Note: Our support does not extend to all Optus Sagemcom modems due to their locked nature. Modem NBN Type Internet Phone Service ... Read More
Bringing a modem from another internet provider Most of the time, you’ll be able to use the modem from your previous provider. Otherwise, we’d recommend checking with your previous provider for your new SpinTel NBN connection. The modem... Read More
All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up. At present, SpinTel offers TP Link VX230v modem for nbn service. AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More
Yes, however, you have to check first whether it is tied to a specific network or whether it is unlocked before you commit to using our service. What does it mean if a phone is locked? If a cell phone is locked, it means that the phone can only be... Read More
How to Track Your Order with Spintel
FEATUREDIntroduction If you have recently placed an order with Spintel, you may be wondering how to track its progress. This article will guide you through the process of checking the status of your order, understanding the different order statuses, and... Read More
We're happy to announce the first release of our mobile app. In our app, you can: Monitor your current service usage Receive important alerts about your account or services Quickly access the full features of My Account Chat online... Read More
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