Joining SpinTel is a straightforward process, and you have several options to choose from: Ordering Online: Visit our website and follow the simple steps to sign up for our services. Chatting with Us: Click on the chat icon in the lower right corner... Read More
Do I need a phone line for my NBN to work? Previously with ADSL service, customers need to have a phone line so they can get an internet connection. With NBN, the internet is connected first and getting a phone service is optional. Can I keep my... Read More
Porting your phone number to a new service provider can be a smooth process, but you might wonder how to confirm that everything has gone through correctly. If you’ve recently ported your number to Spintel and want to verify that the porting... Read More
Maintaining consistent communication is paramount as we navigate changes in our geographical locations and telecom providers. With the change to digital telephone networks, moving numbers becomes easier. Understanding VoIP Number Porting: VoIP number... Read More
In this article, we’ll go through what you need to do to transfer your mobile phone number to SpinTel from another carrier. Before you switch You’ll need to make sure of the following: You must be the account holder with your current... Read More
Below are the features offered by SpinTel which can be activated online and/or via a phone handset or softphone (if you are using one). Call Waiting Allows you to put an incoming call on hold while you answer another incoming call. The ’on... Read More
Important: Make sure the internet is working since phone line operates via internet. Can’t make calls 1. Confirm phone cable is connected to port1 at the back of the modem. 2. Call multiple active numbers to see if it’s happening to... Read More
I cannot receive incoming calls but I can make outgoing calls, why? For newly activated services, if your number is being transferred from another service provider, or from a different type of service, it may take time for the transfer to complete. �... Read More
If you’re already on the nbn but want to switch with us, the good news is, the process is very straightforward, head over to our nbn product page and select the best plan for you. What to expect? Switching will have a quick turnaround time... Read More
A common cause of an unsuccessful mobile phone number transfer is entering incorrect account details during the activation process, meaning they don’t match those registered with your old provider. Start by contacting your old provider to... Read More
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