Adding/Removing an authorised contact to your account

The Account Holder holds the responsibility and capability to manage the list of authorised users associated with the account. This includes the ability to add new users when necessary and to remove existing users if they are no longer connected with the business or their access is deemed unnecessary.

 

How to add an authorised user?

If you are an account holder, you can add an authorised user or create another email by following the steps below.

1. Visit spintel.net.au

2. Click My Account and log in with your username and password.

3. Once logged in, you will see these options at the top of the page - Dashboard, Services, Billing and My Account.

Click My Account and select User Management

 

4.  Click Create a new user

 

5. Enter the details and select an Account Type.

• A Basic user is primarily intended for email use only and is unable to make any modifications to the account.
• An Account Administrator can make any changes to the account and must be over 18 years old.

 

Fill in the contact details as these are the information needed to verify the authorised user on the phone if required.

6. Click on Create a New User to finish.

 

How to delete an authorised user?

1. Visit spintel.net.au

2. Click My Account and log in with your username and password.

 

3. From the top menu, click My Account and select User Management

 

4. Select the username you want to remove.

 

5. Scroll down to User Management and select Delete User

 

6. Click Delete to confirm.

Please note, when you delete an account here, the email account will also be removed, along with any emails that you haven’t downloaded.