Joining SpinTel is a straightforward process, and you have several options to choose from: Ordering Online: Visit our website and follow the simple steps to sign up for our services. Chatting with Us: Click on the chat icon in the lower right corner... Read More

To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More

To ENABLE voicemail, please follow the steps below:   1. Visit spintel.net.au   2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, click on Manage Service on the mobile service you want to enable the feature Â... Read More

Step 1. Search for the Control Panel on your device and click on it.   Step 2. Click on Mail Step 3. Click on Email Accounts   Step 4. Click on New   Step 5. Select Manual Setup and click Next   Step 6. Click POP or IMAP and click Next  ... Read More

The following settings are required to configure your email client to send and receive mail from SpinTel’s servers. Settings What you input Username: Your username is the part before "@spin.net.au" Password: Your email... Read More

From your mobile handset dial * * 61 * 3 2 1 * * [Number of Seconds] # Note: The number of seconds must be in a multiple of 5 (e.g. 5, 10, 15, 20) with a maximum of 30 seconds.​ 2.  Once you click the dial button you will hear a confirmation... Read More

Introduction This article will explain why your order may be placed on hold or rejected and what actions you can take to proceed with your order.   Requirements for Mobile Held Order Incorrect DOB/Account Number: If you have entered incorrect... Read More

Follow the steps below to register to use My Account if you're a new customer.   When you place your SpinTel order you will receive two emails: the first email contains confirmation of your order, and the second contains a link to activate your... Read More

Find your account number:   1. In the My Account portal The Account number can be seen in My Account.   Forgotten your username or password? Check this article on how to reset.   2. In the Order Confirmation email Soon after you order a new... Read More

NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More