SpinTel may charge a late payment fee or dishonour/decline fee as agreed and outlined in our terms and conditions. ​ How much is the dishonour/decline fee and when is it charged? A dishonour/decline fee of $15 is incurred when the payment has been... Read More

Process A Payment ◙ Request for Payment Extension  Unsuspend Service ◙ FAQs  Unsuspend service Once the payment has been received by SpinTel, it may take up to 1 hour for the service to be restored. Please power off and on the device after 1... Read More

To manually make a payment or to initiate an advance payment, you can conveniently do so online without needing to access your My Account (just have your account number and bill number ready). Note: SpinTel accepts PayPal for manual payments,... Read More

Does SpinTel accept PayPal? Yes, SpinTel accepts PayPal for manual payments, including adding data blocks and other one-time transactions. Exciting news to our valued customers! SpinTel now accepts Pay-in-4 payments using PayPal.   What is Pay in 4?... Read More

What payment methods can I use? SpinTel accepts the following payment methods: Credit or debit cards: Visa, Mastercard, and American Express (AMEX). Direct debit: Payments directly from your Australian bank account. Note: All cards must be... Read More

To pay your bill through My Account, follow these simple steps: 1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login 2. Once logged in, navigate to the "Billing" section at the top of the page and... Read More

Payment extension is an option that allows customers to adjust their due date within the approved timeframe. This helps avoid late payment fees by arranging the extension in advance—either to prevent failed payment attempts or to allow extra... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3. Click on Billing from the top of the page and click on Update payment method   4. Select your new Payment Method.​   5. At this point, a captcha... Read More

Here’s a rundown of typical enquiries about paying a bill, along with our responses: Do I still have to call every month to pay my bill? No, the amount owed will automatically be debited from your nominated account or card on its due date. I... Read More

SpinTel bills are paid automatically on their due date through direct debit. If you wish to make a manual payment, you will need the following information: Account Number Bill Number Payment Amount Card or Banking Details How Do You Find Your Bill... Read More