Does SpinTel accept PayPal? Yes, SpinTel accepts PayPal for manual payments, including adding data blocks and other one-time transactions. Exciting news to our valued customers! SpinTel now accepts Pay-in-4 payments using PayPal.   What is Pay in 4?... Read More

Yes, however, you have to check first whether it is tied to a specific network or whether it is unlocked before you commit to using our service.   What does it mean if a phone is locked? If a cell phone is locked, it means that the phone can only be... Read More

In rare instances, the nbnâ„¢ network may not be fully accessible at a property. This can hinder the completion of the installation appointment, leading to the order being placed on hold status. This scenario is referred to as a ’network... Read More

Mobile outages can be frustrating, especially when you rely on your phone for work or staying in touch with friends and family. While some outages are planned and announced in advance, others are unplanned and can happen unexpectedly. Step 1: Check... Read More

What type of mobile service does SpinTel offer? SpinTel’s mobile service is postpaid. This means you’ll be billed monthly based on your selected plan and any additional usage, with no need to recharge manually.   Are there lock-in... Read More

Steps on how to change your plan through My Account 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3.  Select the relevant service on the Dashboard and click on Manage Service 4. Scroll down to Service... Read More

For Mobile, Capped means once you reach the data allowance amount, we will automatically suspend your data unless you wish to buy data block. ​Uncapped means once you reach the data allowance amount, we will automatically add 1GB data ($10), a... Read More

Does my mobile plan include 3-way or conference calling? Currently, 3-way (conference) calling is not included in our mobile plans. This means you won’t be able to merge multiple calls together to speak with two or more people at the same time... Read More

Can I Get a Discount for Bundling NBN with My Mobile Plan? Yes—depending on your situation, a bundle discount may apply! If you’re planning to order a new NBN service along with a new mobile plan, there’s no need to contact us&mdash... Read More

With the growing availability of Optus 5G across Australia, many customers are asking whether their current SIM-only plan supports 5G or is limited to 4G. Here’s everything you need to know: Q: How do I know if my plan includes access to Optus... Read More