The SpinTel Refer-a-Friend program allows existing customers to receive up to $5 recurring Credit for referring friends and family to open new accounts with SpinTel. Terms and Conditions: 1. To refer friends to SpinTel under this program, you must be... Read More

Refer your family or friends to SpinTel and you will get a $5 recurring credit when they join NBN with you, or enjoy $1 for every mobile number they bring over to SpinTel while you’re on a mobile plan using your referral code. For every... Read More

Safe and quick: bill payments have never been easier. Keep an eye on your allocated monthly data by tracking your service usage. Need more time to pay your bill? Easily request a payment extension.  Chewed through your monthly data allowance... Read More

NOTE: If your service has been activated just recently, please allow up to 24hrs to stabilize the connection or call us on 1300 303 375 to check your service.   Find out the acceptable speed of your chosen plan through the Key Facts Sheet: NBN... Read More

Important: Make sure the internet is working since phone line operates via internet.   Can’t make calls 1. Confirm phone cable is connected to port1 at the back of the modem. 2. Call multiple active numbers to see if it’s happening to... Read More

If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More

This guide offers essential information about the installation of the FTTP connection box. Key Considerations: An approved nbn technician will discuss and obtain your consent regarding the placement of the nbn connection box before installation. It... Read More

Sick of receiving so many usage notifications? You can disable them by following these steps: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3.  Once logged in, select the relevant service on the... Read More

1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login   2.. Once logged in, go to Billing and select Billing Notifications     3. Select the preferred billing notification and click Update Bill... Read More

Joining SpinTel is a straightforward process, and you have several options to choose from: Ordering Online: Visit our website and follow the simple steps to sign up for our services. Chatting with Us: Click on the chat icon in the lower right corner... Read More