Refer your family or friends to SpinTel and you will get a $5 recurring credit when they join NBN with you, or enjoy $1 for every mobile number they bring over to SpinTel while you’re on a mobile plan using your referral code. For every... Read More

Safe and quick: bill payments have never been easier. Keep an eye on your allocated monthly data by tracking your service usage. Need more time to pay your bill? Easily request a payment extension.  Chewed through your monthly data allowance... Read More

The SpinTel Refer-a-Friend program allows existing customers to receive up to $5 recurring Credit for referring friends and family to open new accounts with SpinTel. Terms and Conditions: 1. To refer friends to SpinTel under this program, you must be... Read More

Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem  SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More

Symptom Devices are able to connect to the WiFi network but unable to access any website. Things to check first Confirm if able to connect using a wired connection. Confirm all devices are unable to connect to the Wifi network. If you are... Read More

Below is the list of modems that SpinTel cannot provide support for, whether for internet or phone service.   Note: Our support does not extend to all Optus Sagemcom modems due to their locked nature. Modem NBN Type Internet Phone Service ... Read More

Typical Evening Speed The typical expected experience between 7pm–11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors – see Technical Limitations below... Read More

If you’re already on the nbn but want to switch with us, the good news is, the process is very straightforward, head over to our nbn product page and select the best plan for you.   What to expect? Switching will have a quick turnaround time... Read More

Bringing a modem from another internet provider Most of the time, you’ll be able to use the modem from your previous provider. Otherwise, we’d recommend checking with your previous provider for your new SpinTel NBN connection. The modem... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More